Benefit Contacts

 
Benefit Carrier / Contact Telephone Number Website / Email
Medical Aetna 800-364-2386 www.aetna.com
Dental Aetna 800-364-2386 www.aetna.com
Vision VSP 800-877-7195 www.vsp.com
Flexible Spending Account BRi 800-473-9595 www.benefitresource.com
participantservices@benefitresource.com
Life Reliance Standard 800-351-7500 www.reliancestandard.com
Disability Matrix 877-202-0055 www.matrixabsence.com
Employee Assistance Program Aetna Resources for Living 888-238-6232 www.resourcesforliving.com
User Name: Apple Bank
Password: EAP
401(k) Vanguard 800-523-1188 retirementplans.vanguard.com
Commuter Benefits BRi 800-473-9595 www.benefitresource.com
participantservices@benefitresource.com
Legal MetLife Legal Plans 800-821-6400 info.legalplans.com
Password: Apple Bank
Pet Insurance MetLife Pet Insurance 800-GET-MET8 metlifepetinsurance.com
QUESTIONS?
For questions about your benefits or enrollment you may contact our third-party benefits help desk:
Phone: 877-373-6535 from 8 a.m.–8 p.m. ET,
Monday through Friday
Email: BenefitsHelpDesk@epicbrokers.com.
After hours, you can leave a voice mail message — your call will be returned within 24 hours (or on Monday, if received during the weekend).
You may also contact the Apple Bank Benefits Department directly at:
Email: Benefits@applebank.com
Phone: (212)643-5598